The role
As a Team Member within NRW's Contract Management Support Service (CMSS) you will play an important role in maintaining accurate and up-to-date contract information across our systems and data repositories. Your work will help ensure the integrity of our contract records and support effective contract delivery across the organisation.
You’ll provide professional advice and support to contract managers and operational colleagues on low-risk requirements across a wide range of contract types, including purchase contracts, grants, partnerships, leases, and management agreements.
Your role will span the full contract management lifecycle—from helping to scope requirements and define performance measures, to supporting mobilisation, stakeholder engagement, supplier development, risk and change management, and planning for contract exit and transition. You’ll be part of a collaborative team that underpins the successful delivery of NRW’s services and partnerships.
As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.
To make an informal enquiry about this role, please contact David Penk at david.penk@cyfoethnaturiolcymru.gov.uk
Interviews will take place through Microsoft Teams week commencing 1st December 2025.
Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.
About us
At Natural Resources Wales (NRW), our purpose is to pursue the sustainable management of natural resources for the benefit of Wales and its people. This mission shapes everything we do—and for our Contract Management Support Service (CMSS), it means delivering varied, meaningful work that supports the organisation’s wider goals.
CMSS is made up of qualified and experienced contract management professionals who bring deep subject matter expertise, technical insight, and a commitment to best practice. We play a key role in delivering NRW’s Commercial Strategy and Contract Management Plans, promoting a compliant and adaptable approach that delivers value for money and supports effective partnerships across the organisation.
What you will do
- Support Contract Managers on low risk contract management activities, advising on contract management process, governance and outcomes throughout the contract management life cycle.
- Support Contract Managers on change management, working with other enabling service functions to ensure adherence with the agreed procedures and Managing our Money (NRW’s Financial Scheme of Delegation).
- Request, collate, review and maintain critical contract information, using a range of NRW systems and tools; working closely with Corporate Services Departments, inclusive of but not limited to, Procurement, Business Finance, System Admin and the Business Support Service; this is with a view of improving system performance, functionality and the customer experience.
- Hold accountability under Managing our Money (NRW’s Financial Scheme of Delegation), ensuring robust, compliant and value for money outcomes, with the ability to work autonomously and to make decisions without line manager input when needed
- Work with and the support the Senior Advisor - Governance and Compliance by undertaking periodic compliance checks for contract management processes that support both the CMSS and contract managers, ensuring the measures and actions are effective, proportionate and fit for purpose.
- Undertake health and safety duties and responsibilities appropriate to the post
- Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post
- Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
- Any other reasonable duties requested commensurate with the grade of this role.
Your qualifications, experience, knowledge and skills
In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.
- Minimum CIPS Level 2 – Certificate in Procurement and Supply Operations or Government Contract Management Capability Programme (CMCP) Foundation Level Accreditation. If not already held, the Foundation Level must be undertaken and passed within 2 month of commencing the role.
- Be aware of relevant legislation and contractual mechanisms in relation to contract management compliance, sustainability and social value.
- Excellent IT skills and experience of using an ERP / Finance or Contract Management System in the past 3 years.
- Awareness of the NAO good practice contract management framework
- Excellent customer service skills with the drive to provide a first-class service to all our customers.
- Excellent interpersonal skills enabling you to effectively and professionally communicate with all our internal and external customers.
- Experience of supporting or managing contracts in the public sector.
- A basic understanding and awareness of the Contract Management Professional Standards and the technical areas of expertise.
Welsh Language level requirements
Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
Benefits
This role will offer a range of benefits, including:
- Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)
- 28 days annual leave, rising to 33 days
- generous leave entitlements for all your life needs
- commitment to professional development
- health and wellbeing benefits and support
- weekly wellbeing hour to use as you choose
See full details for all the employee benefits you will receive.
Please keep reading
We’re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.
We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.
We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.
We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.
