The role
Natural Resources Wales is seeking a Senior Telemetry Specialist to act as the organisation’s principal authority on telemetry and real time monitoring. This is a nationally significant technical role, central to ensuring that NRW and its partners have access to the trusted, high quality data required to protect people, property, and the environment across Wales.
As NRW’s senior technical expert, you will set the strategic direction for the organisation’s telemetry capability—shaping its future development, assuring its resilience, and defining the standards that underpin operational delivery. You will provide technical leadership for the delivery of high quality telemetry services that support flood risk management, incident response, and water resources, enabling timely, evidence based decision making in both routine and high impact scenarios.
You will also act as NRW’s designated telemetry system manager. This includes ensuring alignment with data, digital, and IT standards, overseeing risk management, and continuous improvement so NRW’s telemetry services remain robust, secure, and capable of meeting future challenges.
As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.
To make an informal enquiry about this role, please contact Alison Hanson at Alison.Hanson@cyfoethnaturiolcymru.gov.uk
Interviews will take place on w/c 1 June 2026 through Microsoft Teams
Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.
This role meets the criteria for sponsorship under the Skilled Worker visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office.
Please note that while we may be able to support the Certificate of Sponsorship required for a visa application, the organisation does not cover the cost of the visa itself, including any associated fees for dependants.
The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: https://www.gov.uk/skilled-worker-visa
What you will do
- Lead on ensuring that the telemetry service is maintained, managed and optimised to collect, archive and provide timely data to NRW staff, external partners and business systems.
- Lead strategic development of the telemetry system and connected services to meet current and future requirements of NRW, horizon scanning new technologies and future service requirements so NRW can take advantage of changes in technology and develop innovative approaches to improve services.
- Lead the development of policies, standards and guidance for telemetry in Wales.
- Lead the development of appropriate procedures, guidance and training to support the maintenance and management of the telemetry system and connected services.
- Be the principal provider of technical advice to the business and external customers in matters related to telemetry and associated technologies and its risks and benefits, driving consistency of approach across Wales.
- Develop and implement specialised system components and complex configurations.
- Lead the development and management of projects to evaluate and improve the telemetry system and services provided, adopting new technologies and innovative solutions where appropriate.
- Ensure that the needs of telemetry users are understood, and appropriate service enhancement backlogs, prioritisation, consultation and review processes are established, developed and maintained.
- Establish, build and maintain strong relationships with internal and external stakeholders plus UK public agencies delivering comparable telemetry services, in order to identify emerging opportunities and risks, maximise benefits and efficiencies, and minimise strategic risks to NRW’s telemetry system and service delivery.
- Act as a coach and mentor to the telemetry team, assisting the Team Leader in workforce planning and technical competency development of the team.
- Contribute to the delivery of an incident management service by undertaking the role of the Telemetry Duty Officer.
- Undertake health and safety duties and responsibilities appropriate to the post
- Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post
- Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
- Required to take part in incident response activities.
- Any other reasonable duties requested commensurate with the grade of this role.
Your qualifications, experience, knowledge and skills
In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.
- Established record in the use, configuration, and optimisation of wide-area telemetry and SCADA systems, ideally deployed within cloud-based environments using IP communications and networks. Previous experience of Inductive Automation’s “Ignition” platform would be desirable.
- Commitment to keep up to date with changing policy and proposed changes to legislation via membership of a relevant professional body or other equivalent means.
- Skilled in the use of programming and data analytics tools such as Python, SQL and Power BI within a telemetry / SCADA environment to manipulate, interrogate and visualise configurations and datasets, delivering high quality insights that support high-risk operational and strategic decision making.
- Expert knowledge of telemetry instrumentation, measurement systems, and associated standards, including installation, calibration, and fault diagnosis.
- Experience of establishing and maintaining strong networks across internal teams, external partners, and stakeholders.
- Strong decision-making, analytical and problem-solving skills including identifying problems early, reviewing evidence, identifying gaps, developing solutions and consulting appropriately
- Budget and project management skills and experience suitable for managing the delivery of projects including the use of specialist contractors.
- Able to work independently, demonstrating innovation, initiative and an ability to develop, or be receptive to, new ideas and creative solutions.
- Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
- Experience of presenting complex information and summarising key issues in a clear and concise manner to senior managers and external stakeholders.
Welsh Language level requirements
- Essential: Level A1 - Entry level
Welsh language levels
Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
Benefits
This role will offer a range of benefits, including:
- Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)
- 28 days annual leave, rising to 33 days
- generous leave entitlements for all your life needs
- commitment to professional development
- health and wellbeing benefits and support
- weekly wellbeing hour to use as you choose
See full details for all the employee benefits you will receive.
Please keep reading
We’re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.
We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.
We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.
We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.